L Hort De Sant Cebri — Alojamiento in Torroella De Fluvi

Reseñas de L Hort De Sant Cebri

• Victoria

  Adicional 2016.09.28

  When the next day, I came down to breakfast on crutches, the owners seemed surprised and said we should see a doctor but again did not offer to help finding one or offer to help us with the language.
• Florencia

  Adicional 2016.04.26

  The most revealing indication of what a hotel/other establishment is really like, is how they cope when there is a problem.
• Mia

  Adicional 2016.02.06

  Once we got home, we wrote to the hotel to ask for some compensation for our ruined summer. They wrote back justifying how the accident was not their fault, how they had friends and relatives in the judiciary who would help them prove this and then topped it all by stating that the Spanish papers were full of stories about how British people were falsely making claims for compensation. The fact that my partner is Belgian and it was she who wrote to them seems to have escaped their attention. Adding 'casual' racism to their attitude does little to make this story better.
• Amanda

  Adicional 2016.01.18

  Bastant bé
• Andres

  Adicional 2015.12.22

  But before I highlight how exactly the owners let us down, I would like to say that in our opinion this hotel is extremely overpriced for what it offers. The two rooms we stayed in were very small, and while the amenities are OK they are nothing special and the hotel is located in one of the least attractive ares of Spain we have ever visited. In addition, guests are provided with a long list of 'do's' and 'don'ts', while staying at the hotel, which we felt was petty, mean spirited and patronizing. The fact that children are not welcome says quite a lot.
• Violeta

  Adicional 2015.11.28

  We wanted to leave, as we felt so unwelcome, but the cancellation policy was such that we couldn't. On our last day the owners said they would help with our bags but they didn't, even though they watched my partner struggling with three bags on her own.
• Alejandro

  Adicional 2015.10.07

  But accidents happen, we totally accept that. What we found so hard to accept was the lack of care or attention after the accident. The owners gave me some ice but that was it. They didn't ever apologise, or offer to help us find a doctor, or do anything to make it easier. In fact, the following day when I couldn't leave the hotel for the pain, we had to sit by the tiny pool. As there were no umbrellas, we moved the sun lounger a few feet away and on to the grass by a tree in order to get some shade. One of the owners then came out and said very rudely this was not acceptable and we must use different sun loungers on the grass. He then watched as my partner and I struggled to comply. With a broken foot this was not easy and very painful, but no help was offered.
• Felipe

  Adicional 2015.09.01

  This was was shown to the full when on the very day we arrived.
• Laura

  Adicional 2015.02.16

  Both my partner and I have traveled extensively and for many, many years and stayed in all types of accommodation, but never have we stayed somewhere where the actual owners have been as rude, arrogant and uncaring as this. And never before have we written a review of any sort about a hotel.
• Juan

  Adicional 2014.12.21

  We found the directions to the hotel, provided by the hotel, confusing and as a result had to phone to check. The response was accusatory and rude, implying that we were idiots for getting it wrong.
• Luana

  Adicional 2014.09.29

  Besides the price of this hotel and it's rooms, the other reason for our poor rating was the lack of professionalism and basic care shown by the owners.
• Luna

  Adicional 2014.09.21

  Then on arrival, I fell up the steep stairs of the hotel carrying heavy bags (One of the owners refused to help carry our bags, and although the other owner was close by, he was not asked to help, despite the first owner seeing me struggling). The result was a very badly broken foot, a ruined holiday and my leg in plaster for the following six weeks.
• Juan

  Adicional 2014.09.16

  Very cozy place for bed and breakfast. Сourteous staff. Gorgeous design and inner garden.
• Juan

  Adicional 2014.07.04

  Ambiente excelente. Una cuidada decoración de revista con todo tipo de detalles,una experiencia única e inolvidable.
• Daniela

  Adicional 2014.06.18

  This is truly the worst and most uncaring service we have ever experienced, but even without this service, I cannot recommend that anyone should stay here.
• Irene

  Adicional 2014.05.29

  Ein super Hotel! Es ist wie eine Villa, in der jeder Gast seine eigene Wohnung hat! Das Ambiente ist super und man fühlt sich sehr familiär aufgehoben!!! 5 Sterne sind auf jeden Fall verdient!!!
• Andres

  Adicional 2013.08.08

  In short, you can find cheaper and better hotels easily.